H-Sphere Documentation

H-Sphere Administrator Guide

H-Sphere Admin guide aims at hosting providers and explains how to configure and administer H-Sphere control panel.

Introduction (22 Mar) Getting Started
Server Configuration Adding Servers Step-By-Step Physical Servers Logical Servers Adding IPs DNS Servers Mail Server Settings SPF and SRS Antispam/Antivirus System SMTP Relays Server Groups DNS Adding DNS Zones Instant Alias Templates Adding DNS Records Hosting Your Corporate Site Third Level Domains Control Panel Web Interface Default Language Regional Settings Images And Icons Skins And Colors Interface Texts E-Mail Notifications Notification Recipients Edit Notifications Configure Notification Rules Control Panel Configuration Company Info Disabling Global Resources Background Job Manager Domain Registrar Manager Installing Shared SSL Certificates Mail SSL Payments Merchant Gateway Manager (12 Apr) Credit Card Encryption Adding CC Brands Web Payment Systems	Plans Introduction to Plans Creating And Editing Plans Admin Plans Demo Plans Access to Plans Plan Controls Plan Settings Changing Account's Plan Controlling RAM & CPU Usage Placing Plans on Particular Boxes Resources Users, Accounts, Domains Traffic (before v.2.4) Disk Space (Disk Quota before v.2.4) (Disk Usage before v.2.4) Limiting Resources Recreating Resources Billing Introduction to Billing Billing Types Billing Profiles Billing Periods (before v.2.4) Credit Limit Prices, Fees and Discounts (before v.2.4) Taxes Tax Exemption Money Returns Managing Debtors (before v.2.4) Promotions Resellers Understanding Resellers Reseller DNS Creating And Editing Reseller Plans (03 Feb) Billing Resellers (03 Feb) Reseller Control Panel SSL Reseller Shared SSL Placing Resellers on Separate Boxes Allocating Physical Servers to Resellers (11 Apr) Supporting Resellers' Customers Deleting Resellers Suspending And Resuming Resellers Moving Accounts Between Resellers	Customer Signup Signing Up Users Moderating User Signups Signup Guard Settings Viewing Signup Info Trial Hosting Account Management Finding Accounts User Details Admin Notes Crediting Accounts Debiting Accounts Suspending and Resuming Accounts Deleting Accounts Reports Processing Check Payments (18 Jul) Granting Shell Access (06 Aug) Moving Domains Moving Accounts (before v.2.4) Customer Support Providing Customer Support Configuring TT Administration Panel Trouble Ticket Management Crash Report (01 Mar) KnowledgeBase (22 Oct) Custom Jobs Mass Mail Virtual Private Servers VPS Server Configuration Creating VPS Plans Third Party Products Urchin Adding Miva Merchant Licenses Affiliate Programs Kanoodle™ Support AWStats Support (25 May) Spam Assassin Manager EasyApp Collection (5 Apr) Comodo SSL Manager (5 Apr)

Legend: (15 Apr) - addition date; (15 Apr) - revision date; - document contains subdocuments; - document contains flash presentations

H-Sphere Administrator Guide

Server Configuration

DNS

Control Panel Web Interface

E-Mail Notifications

Control Panel Configuration

Payments

Plans

Resources

Billing

Resellers

Customer Signup

Account Management

Customer Support

Virtual Private Servers

Third Party Products